hanteringssystem

Hanteringssystem, or management system, is a formal framework consisting of policies, processes and procedures that an organization uses to plan, run and improve its activities. The system aims to ensure consistency in achieving objectives, maintaining governance and complying with requirements, while enabling learning and ongoing development.

The purpose of a hanteringssystem is to coordinate resources, manage risks, measure performance and assign responsibilities. It is applicable across many domains, including quality, environment, information security, occupational safety, asset management and service delivery. A well-designed system helps align daily work with strategic goals, supports regulatory compliance and provides a basis for continual improvement.

Key components typically include defined policy statements, process maps or workflows, assigned roles and responsibilities, documentation and record-keeping, training and competence, data collection and reporting, internal audits, management reviews and corrective and preventive actions. Performance indicators and risk controls are used to monitor effectiveness and drive adjustments.

Standards and frameworks commonly guide hanteringssystem design. International examples include ISO 9001 for quality management, ISO 14001 for environment, ISO 27001 for information security and ISO 45001 for occupational safety. Other frameworks such as ITIL, COBIT or sector-specific guidelines may also be relevant. The PDCA (plan–do–check–act) cycle is a common approach to continuous improvement inside these systems, which can be implemented as standalone solutions or as integrated management systems (IMS).

Digital hanteringssystem are software platforms that support documentation, workflows, incident handling, asset and risk management, audits and reporting, often with features like access control, versioning and dashboards.