Telehuoneisiin

Telehuoneisiin is the plural illative form of telehuone, a Finnish term referring to designated rooms or spaces equipped for remote communication. These rooms are typically found in public libraries, community centers, health and social service facilities, and schools. They provide access to telephones, computers, video conferencing equipment, and other telecommunications tools, enabling residents to conduct remote consultations, contact authorities, or participate in distance learning.

Historically, telehuoneet emerged in Finland as part of digital inclusion efforts during the late 1990s and 2000s. They were intended to reduce the digital divide by offering access to devices and the internet for people without home connectivity. The concept covers both general-purpose telecommunication rooms and specialized spaces for telemedicine or e-government services.

Typical equipment includes a computer with a secure user account, webcam, microphone and headphones, a printer, and a stable internet connection. Some rooms feature privacy screens, adjustable furniture, and accessibility options for users with visual or mobility impairments. The layout often prioritizes quiet, privacy, and ease of use, with staff available to assist when needed.

Users may book telehuoneisiin to make phone or video calls with healthcare providers, contact authorities or social services, participate in online training, or communicate with family and friends. They are especially important for seniors, people with disabilities, migrants, and job seekers who lack reliable home access to devices or networks.

Today, the prevalence of telehuoneisiin varies by municipality. Some regions maintain them as part of digital inclusion programs, while others rely more on personal devices and public networks. They are commonly supported by libraries or social services agencies, with policies emphasizing privacy and user support.