Statuspage

Statuspage is a software as a service platform designed to help organizations publish and communicate the status of their services to customers and other stakeholders. It enables teams to create a public or private status page that lists components, incidents, and scheduled maintenance, providing real-time updates and ongoing transparency during outages.

Key features include component-based status tracking, incident management with ongoing updates and post-incident reports, and maintenance events. Statuspages can be customized with branding and domains, offer notification channels for subscribers, and provide historical uptime data. The platform supports automation and integration through an API and webhooks, as well as feeds such as RSS or JSON for downstream systems. It also commonly supports multiple notification methods, including email, and can integrate with monitoring tools to automate incident creation and updates.

Users typically adopt Statuspage to reduce support workload during outages, improve customer communication, and demonstrate reliability by publishing transparent status information and uptime metrics. It is used by SaaS providers, cloud services, e-commerce sites, and IT operations teams to keep customers informed about service performance and planned maintenance.

History and ownership developments include the platform originally operating as a standalone incident communication product and later being acquired by Atlassian in 2016. Since the acquisition, Statuspage has been integrated into Atlassian’s product family and continued to evolve as a tool for public and private incident communication and service status management.