Jira

Jira is a proprietary issue-tracking and project management tool developed by Atlassian. It is designed to help software development teams plan, track, and release software, but is also used for IT service desks and business project tracking. Jira is web-based and can be deployed as a cloud service or as a self-managed solution.

Its core unit is the issue, which can represent a feature, bug, task, or other work item. Projects group issues and define a workflow—a set of statuses and transitions that describe how issues move from creation to completion. Jira supports customizable fields, permissions, notification schemes, and issue security. Users can search issues with Jira Query Language (JQL) and create dashboards and reports to monitor work.

For agile teams, Jira Software provides boards (Scrum and Kanban), backlogs, sprint planning, and burndown charts, as well as roadmaps for release planning. Jira can be extended with add-ons from the Atlassian Marketplace and integrated with source control, CI/CD, and collaboration tools such as Bitbucket, GitHub, GitLab, and Confluence.

Atlassian offers different product editions under Jira: Jira Software for development teams, Jira Service Management for ITSM and service desks, and Jira Work Management (formerly Jira Core) for business teams. The platform includes a REST API for customization and automation rules to automate repetitive tasks. It supports scalable deployment options, including cloud hosting and self-managed data center deployments.