Cashiers

Cashiers are workers who operate cash registers and handle customer transactions at retail and service locations. Their primary duties include greeting customers, scanning or ringing up goods, calculating totals, handling cash, credit, and mobile payments, making change, processing returns and exchanges, and issuing receipts. They may also bag items, answer questions, and provide general customer service.

Cashiers use point-of-sale systems, barcode scanners, receipt printers, debit/credit card readers, and sometimes self-checkout stations. They must verify prices, apply discounts or coupons, check for counterfeit currency, and follow store policies for refunds and exchanges. They balance their cash drawer at the end of a shift and document any shortages or overages.

Work environments include supermarkets, department stores, gas stations, pharmacies, restaurants, and hotels. The role often requires standing for long periods, dealing with busy periods, and handling difficult customers. The job typically requires basic math, good communication, and attention to detail. Training is usually provided on the job. Some positions may require language skills, product knowledge, or familiarity with specific POS software.

Employment and outlook: roles are often part-time, with variable hours including evenings and weekends. Education requirements are generally minimal; many employers hire high school graduates and provide training. With the rise of self-checkout and online purchasing, some cashier positions face automation, though many roles remain essential for customer service and transactions.