cashier

A cashier is a frontline employee who handles money and transactions in retail and service environments. They operate cash registers or point-of-sale (POS) systems, scan items, apply discounts, process payments by cash, card, or digital wallet, and issue receipts. They may bag purchases, answer basic questions, and help customers locate products. When applicable, they also handle returns, exchanges, and price adjustments.

Work settings include grocery stores, department stores, supermarkets, convenience stores, pharmacies, restaurants, banks, gas stations, and events. Many cashier positions are part-time or seasonal, with shifts that can include evenings, weekends, and holidays. In addition to processing transactions, cashiers balance the cash drawer, reconcile differences, prepare deposits, and report discrepancies to supervisors. They must follow cash-handling procedures and security policies to prevent losses and protect customer data.

Key skills include basic math, accuracy, speed, attention to detail, and strong customer-service abilities. Good communication and the ability to stay calm under pressure help. Training is typically on the job, covering POS software, barcode scanners, payment methods, returns, and store policies; some roles may require prior experience.

Compensation varies by country and employer, but cashiers are often paid near minimum wage, with overtime or tips in some settings. Full-time positions may include benefits. Career paths include advancing to head cashier or supervisor, inventory roles, or transitions to related customer-service or banking positions with additional training.

Automation such as self-checkout and digital payments can affect demand for traditional cashiers, but cashiers remain essential for complex transactions, returns processing, and roles in banks, pharmacies, and other specialized settings.