tjenesteansvarlig
Tjenesteansvarlig is a role in an organization responsible for a defined service, owning the end-to-end delivery and performance of the service and ensuring it creates value for users while supporting the business goals. The role covers the service across its lifecycle, from design and transition to operation and continual improvement.
Key responsibilities include defining the service scope and requirements, agreeing and monitoring service levels, and ensuring
In IT service management contexts, the tjenesteansvarlig is often referred to as the service owner or service
Qualifications and skills commonly associated with the role include knowledge of IT service management frameworks (such