rozvoz

Rozvoz (delivery) is a service that brings goods from a producer or seller to a customer’s location. It is commonly used for prepared meals, groceries, medicines, and other products. The service can be offered directly by a business, such as a restaurant or store, or through third-party platforms that coordinate multiple vendors.

Delivery models vary. Direct restaurant delivery involves a kitchen or cafe sending meals to customers; specialized delivery companies focus on delivery regardless of the source; multi-merchant platforms aggregate orders from several vendors. The last mile typically relies on drivers on bikes, scooters, cars, or vans. Temperature-controlled packaging may be required for food.

The process usually begins with an order placed online or by phone, followed by order preparation, packaging, and dispatch. A courier is assigned, and the package is delivered to the customer's address, often with online tracking and a delivery estimate. Payments are commonly cashless but may include cash on delivery.

Labor and economics: Rozvoz workers may be employed or operate as independent contractors, a status that varies by country and affects wages, benefits, and protections. The rise of gig-based platforms has driven debate over working conditions, minimum earnings, and portability of tips.

Regulation and safety: Food-delivery often falls under food safety and consumer protection laws, including packaging, labeling, and sanitation. Data protection and privacy apply to platforms handling customer information. In many urban areas, rozvoz services are regulated through permits, vehicle standards, and road-safety rules.