prosessiarvot
Prosessiarvot are normative principles that guide how processes should be designed, managed, and carried out within an organization or public administration. They define value-based constraints on methods and behavior in process work and are distinct from process performance metrics, which measure outcomes such as efficiency or quality.
Origins and usage: In Finnish management and governance literature, prosessiarvot describe the expected qualities of processes,
Core concepts: Common prosessiarvot include efficiency (minimizing waste and cycle times), reliability and quality (predictable results
Implementation: Processarvot are typically established through stakeholder workshops, policy statements, and process design guidelines. They are
See also: process management, governance, quality management, ethics in information systems.