driftsprocesser

Driftsprocesser is a term used in Swedish to refer to the set of operational processes used to run, monitor, and maintain an organization’s core systems and services. Taken together, driftsprocesser describe how daily operations are planned, executed, controlled, and continuously improved to ensure reliability, efficiency, and compliance. In practice, they encompass both the procedural and technical steps required to keep a system in production and to respond when something goes wrong.

In IT and service-oriented contexts, driftsprocesser typically include incident management, change management, problem management, monitoring and alerting, capacity planning, backup and recovery, security and compliance, and routine maintenance. In manufacturing or industrial settings, the concept can cover production scheduling, preventive maintenance, quality control, inventory management, and logistics as part of operational routines. Automation and standard operating procedures are often integral elements of driftsprocesser.

The governance of driftsprocesser involves defining roles and responsibilities, documentation, performance metrics, and improvement loops. Common metrics include system availability or uptime, mean time to repair (MTTR), change success rate, and incident response times. Effective driftsprocesser rely on clear ownership, repeatable workflows, data-driven decision making, and alignment with business objectives. Challenges include coordinating across disparate systems, maintaining up-to-date documentation, addressing security risks, and scaling processes as the organization grows.