compliancesatisfaction
Compliancesatisfaction is a measurement concept used in governance, risk management, and compliance programs to gauge how satisfied stakeholders are with the organization’s compliance efforts. It reflects perceptions of how easy, fair, and effective the policies, controls, and reporting mechanisms are, and it can influence willingness to follow and support compliance initiatives.
The scope includes policy clarity, ease of adherence, training quality, accessibility of guidance, incident reporting mechanisms,
Measurement methods combine quantitative and qualitative data. Surveys and interviews assess stakeholder satisfaction; operational metrics such
Applications include evaluating and improving internal controls, IT governance, regulatory reporting, and risk management programs. By
Challenges include balancing security and usability, managing survey bias and privacy concerns, and ensuring comparability across