Workflowsysteme

WorkflowSysteme, or workflow management systems, are software platforms that model, execute, and monitor predefined processes across people, applications, and data. They aim to automate routine tasks, enforce business rules, and provide visibility into process performance. Typical use cases include document approvals, order processing, case routing, and IT service requests.

Core components and architecture commonly include a process modeller, an execution engine, task management, data stores with audit trails, and integration adapters. User interfaces support both human participants and managers, often via web or mobile clients. Systems provide security features such as role-based access control, delegation, escalation policies, and logging for compliance. Many architectures also expose APIs for integration with ERP, CRM, databases, messaging systems, and external services.

Modeling and standards play a central role. Process models are frequently authored using BPMN 2.0, with interchange formats like XPDL or BPEL. Some platforms extend these standards to support case management, dynamic routing, or event-driven workflows. Modern WorkflowSysteme increasingly integrate with low-code environments, robotic process automation, and analytics to support monitoring, optimization, and continuous improvement.

Deployment and evolution vary: on-premises, cloud, or hybrid deployments are common. Benefits include improved process visibility, consistency, faster cycle times, and traceability; downsides can involve complexity, maintenance overhead, and potential vendor lock-in. Notable examples range from open-source options like Camunda, jBPM, and Activiti to proprietary platforms offered by large enterprise vendors.