Organizationoffers
Organizationoffers is a term used to describe the portfolio of products, services, programs, and benefits that an organization makes available to its stakeholders, including customers, employees, suppliers, partners, and communities. The concept emphasizes deliberate design and management of offerings as a means to achieve organizational objectives, such as value creation, engagement, and sustainability. It is distinct from product catalogs or marketing campaigns in that it encompasses ongoing commitments and access structures, not only discrete transactions.
Scope and components: offerings can be tangible goods, digital services, access rights, memberships, loyalty incentives, training
Design and governance: developing an organizationoffers portfolio involves stakeholder research, value proposition design, pricing or access
Evaluation and impact: organizations monitor uptake, satisfaction, cost, and social or environmental impact to refine offerings.