Leveranciersmonitoring

Leveranciersmonitoring is a systematic process to oversee the performance, risk, and compliance of an organization’s suppliers throughout the supply base. It aims to ensure reliability, quality, regulatory compliance, and continuity of supply, while enabling proactive risk management and value creation.

The scope includes supplier selection and onboarding, ongoing performance tracking, risk assessment, contract compliance, and ESG or ethical considerations. Data sources typically encompass internal systems such as ERP and procurement databases, supplier questionnaires, audits, performance records, financial health indicators, and third-party risk intelligence. Common metrics cover delivery timeliness, quality and defect rates, lead times, cost variances, financial stability, audit findings, sanctions and regulatory compliance, data security, and sustainability performance.

The process generally involves defining a monitoring plan and governance roles, categorizing suppliers by risk, collecting and validating data, calculating supplier scores or risk ratings, and conducting regular reviews with relevant stakeholders. When risk or performance issues are detected, remediation actions, enhanced supervision, or contract adjustments may be triggered, up to supplier development or termination in extreme cases.

Tools often used in leveranciersmonitoring include vendor management systems, supplier relationship management platforms, e-sourcing and contract management software, and risk dashboards that enable continuous monitoring and alerting. Standards and frameworks that may guide practice include ISO 28000 for supply chain security, ISO 37301 for compliance management, and ISO 20400 for sustainable procurement. Challenges include data quality, privacy, supplier cooperation, and the complexity of global supply chains.