Klinically

Klinically is a health‑tech platform that connects patients, clinicians, and pharmacies to streamline access to medical care and medication management. The service offers remote triage, electronic health record integration, prescription fulfillment, and data analytics through a single, secure web application.

The company was founded in 2017 by a team of former clinicians and software engineers who identified a gap in coordination between primary care and pharmacy services in the United States. Based in San Francisco, Klinically raised a seed round from strategic investors that focus on digital health and then secured additional capital through a Series A in 2019 to expand its product offerings and regulatory compliance infrastructure.

Klinically’s core product includes AI‑powered symptom checkers, automated order routing to licensed pharmacies, and real‑time monitoring of prescription adherence. The platform is designed to be integrated into existing electronic health record systems via HL7 and FHIR interfaces. It also provides telehealth capabilities that allow clinicians to conduct video visits and review medication timelines without leaving the Klinically dashboard.

Partners include several large health systems, community hospitals, and pharmacy chains such as CVS Health and Walgreens, which provide nationwide distribution of prescribed drugs. Klinically reports that its solutions have reduced medication refill wait times by up to 30 % and lowered no‑show rates for telemedicine appointments by nearly 15 %.

The company has faced scrutiny over data security and patient privacy concerns, and in 2021 it implemented additional encryption protocols and a dedicated privacy officer to address potential vulnerabilities. Despite these challenges, Klinically remains a significant player in the emerging field of integrated digital pharmacy care.