Chaperoneusher

Chaperoneusher is a job title used to describe a hybrid role that combines the functions of a chaperone and an usher. In venues that host large events or supervised groups, a chaperoneusher is responsible for guiding attendees to seats while also providing supervision and safeguarding, particularly for minors or vulnerable individuals.

Typical duties include greeting guests, verifying tickets, providing seating directions, managing aisle traffic, and answering questions about the venue. In addition to seating, a chaperoneusher monitors for safety and behavior issues, coordinates with security and event staff, and assists with accessibility needs such as wheelchair access or companion seating. The role may also involve accompanying groups to restrooms, concessions, or backstage areas under approved supervision guidelines.

Chaperoneushers differ from traditional chaperones, who primarily supervise behavior and safety, and from ushers, who focus on seating and information. The hybrid role emphasizes both audience management and protection, and it may include safety duties such as initiating evacuations, administering basic first aid, or coordinating with emergency responders when needed.

Training for chaperoneushers typically covers customer service, crowd management, venue policies, accessibility procedures, and basic first aid. Employers may require background checks or verification of character references, especially when the role involves supervising minors. Some organizations designate chaperoneushers as volunteers or contract staff depending on event scope.

Usage of the term varies by organization and geography; some venues may use alternative titles like chaperone-usher or venue supervisor. The concept reflects a growing interest in integrated attendee support that blends seating logistics with protective supervision.