residentserving
Residentserving is a term used in housing, community development, and public services to describe strategies, policies, and programs that prioritize the needs, welfare, and empowerment of residents. The term signals a shift from provider-centric approaches to resident-centered design and management. While not standardized, it is applied to various settings such as rental housing, co-housing, senior living, universities, and neighborhood revitalization projects.
Core goals include improving access to services, ensuring safety and affordability, supporting participation in decision-making, and
Key elements commonly associated with resident-serving practice include on-site management and maintenance responsiveness, multilingual and culturally
Implementation typically involves active resident engagement in planning and decision-making, surveys and focus groups to identify
Benefits of resident-serving approaches can include higher resident satisfaction, improved retention and safety, and stronger community