Werkstress

Werkstress, or work-related stress, refers to the physiological and psychological response to work demands that exceed an individual's coping resources. It is a normal reaction to pressure, but when chronic it can impair health, well-being and job performance. In occupational health, werkstress is considered a potential workplace hazard requiring management.

Risk factors include high workload, tight deadlines, low decision latitude, insufficient social support, unclear roles, job insecurity, and poor work-life balance. Individual vulnerability (age, coping skills) intersects with organizational factors such as leadership style, job design, and chaotic work environments. Theoretical models such as the demand-control-support model and the effort-reward-imbalance model are used to understand risk.

Effects range from physical symptoms (fatigue, sleep disturbances, headaches) to mental health issues (anxiety, depression, burnout). Werkstress can impair concentration and decision-making, reduce safety and productivity, and increase absenteeism, staff turnover, and health care costs.

Assessment relies on surveys and clinical evaluation; organizations may conduct psychosocial risk assessments and use tools like the job demand-control or burnout inventories. Management focuses on reducing demands, increasing employee control and support, clarifying roles, promoting flexible scheduling, and providing stress-management training and access to counseling.

Prevention is a core component of occupational health policy in many jurisdictions. Employers are commonly required to identify psychosocial risks, involve workers in solutions, and implement monitoring and improvement programs.