Sluttbruker

Sluttbruker is a Norwegian term meaning end user. It denotes the person or organization that ultimately uses a product or service. The term is used to distinguish the final recipient of a product from intermediaries such as suppliers, distributors, integrators, or procurement departments. In information technology and consumer electronics, the sluttbruker is the individual who interacts with software, hardware, or systems on a day-to-day basis. Design and development efforts, including requirements gathering, usability testing, and accessibility, are often framed around the needs of the sluttbruker.

In procurement, contracts may separate acquisition from use: a purchaser or administrator buys the product, but the sluttbruker is the one using it. End-user licensing agreements (EULA) define the rights and limitations of the sluttbruker for software and digital content. The concept underpins user-centric approaches such as UX design, human-centered design, and accessibility standards.

In practice, the sluttbruker may be a private consumer, a public sector employee, or an employee in a company who operates the product in daily work. The term also highlights responsibilities related to safe use, privacy, and compliance, as well as the need for support and training aimed at users rather than decision-makers.

Overall, sluttbruker emphasizes the human user at the end of the value chain and guides considerations for design, licensing, support, and governance.