Qualityshift
Qualityshift is a term used in quality management to describe a measurable shift in the level of quality within a process, product line, or service over time. The concept emphasizes that quality is not static; it moves in response to changes in materials, methods, personnel, or technology. A qualityshift can be deliberate, arising from process redesign or new quality controls, or emergent, occurring as teams learn and adapt.
In practice, qualityshift is identified by monitoring quality metrics such as defect rate, yield, customer complaints,
Common sources of qualityshift include automation rollouts, changes in supplier quality, training and competency development, and
Critics note that the term can obscure underlying systemic problems if applied too loosely. Proponents counter