Incidentrammeværk

Incidentrammeværk is a term used in Danish to describe a structured framework for handling incidents within organizations. It encompasses processes for preparation, detection, containment, eradication, recovery, and learning. While there is no single universally mandated version, incidentrammeværk is commonly aligned with proven incident management and incident response concepts found in international standards and best practices.

Core elements typically include an agreed incident taxonomy, defined roles and responsibilities (such as incident commander, responders, and communications lead), a formal incident lifecycle, escalation paths, and incident communications. A central repository of incidents, evidence handling guidelines, and post‑incident reviews are often specified to ensure traceability and continual improvement.

Implementation considerations include governance and risk alignment, integration with other frameworks (for example NIST SP 800-61, ISO/IEC 27035, ITIL), and regular training and exercises. Methods for detection and alerting, data protection, and privacy concerns are addressed, along with metrics to measure detection time, containment time, and recovery time. Tools may include ticketing systems, security information and event management (SIEM), and runbooks.

Usage spans information security, IT operations, and emergency management, where organizations seek to coordinate internal teams and external partners during disruptive events. Variants of incidentrammeværk may emphasize cyber incident handling, physical safety incidents, or a blended approach tailored to sector and regulatory requirements.