Functioneringscriteria

Functioneringscriteria, or performance criteria, are the standards used to assess whether an employee meets the requirements of their job. They are derived from the function profile, job description, and organizational objectives and define the outcomes, behaviors, and qualities expected in performance.

Typical criteria cover task execution (quality, quantity, timeliness), cooperation and teamwork, problem solving, initiative, adherence to procedures, safety, and customer focus. In some contexts, behavior-based indicators or competencies are included alongside results in order to capture how work is performed, not just what is achieved.

Development and measurement of functioneringscriteria occur through a job analysis and alignment with organizational goals. Criteria should be specific, measurable, observable, and verifiable, and should preferably rely on objective data as well as qualitative judgments. Where possible, a mix of sources such as supervisor ratings, peer feedback, and output data is used to improve reliability.

Implementation typically involves communicating the criteria to employees at the start of a performance period, applying them consistently in evaluations, and linking results to development plans, recognition, and career progression. Proper documentation supports transparency and legal compliance and facilitates constructive feedback.

Challenges include subjectivity and rater bias, the need to keep criteria up to date with changing roles, and ensuring fairness across teams and cultures. Functioneringscriteria are often used in performance management and are related to job analysis and competence assessments.

See also: Performance management, Job analysis, Competence.