Asertiivne

Asertiivne is an Estonian term used to describe a mode of communication and behavior that emphasizes clear, direct expression of one's thoughts, needs and rights, while maintaining respect for others. It sits between passive and aggressive styles and aims to achieve personal goals without harming others.

Key features include statements that take responsibility (I-statements), explicit expression of needs, permission to say no, setting boundaries, and a calm, steady tone. Nonverbal signals such as steady eye contact, relaxed posture and appropriate pace of speech reinforce the message. An assertive communicator also practices active listening and responds to others without surrendering one's own position.

Benefits include improved self-esteem, more effective communication, better boundary management, and reduced stress from unresolved issues. It can enhance decision making and conflict resolution. However, norms around assertiveness vary by culture, context and relationship, and excessive assertiveness may be perceived as aggression in some settings.

Common techniques used to develop assertiveness include: using I-statements to express feelings and needs; the broken-record method to repeat a request; fogging to handle criticism without escalating conflict; rehearsing responses; and setting and enforcing boundaries. Training and practice, such as role-playing, can help individuals become more competent.

In educational, workplace and therapeutic contexts, assertiveness is taught as a transferable communication skill, with emphasis on balance between self-advocacy and consideration for others.