orderaccuracy
Order accuracy is a performance metric used in warehousing and order fulfillment to describe how closely a delivered order matches the customer's request. It typically covers correct items, correct quantities, and correct attributes such as size, color, and model, as well as proper packaging and labeling.
The order accuracy rate is usually calculated as the number of accurately fulfilled orders divided by the
Data for tracking is drawn from warehouse systems, order management, and scanning records. Methods include picking
Common causes of inaccuracies include picking errors, mislabeling, item substitutions, inventory stockouts, damaged goods, and documentation
Improvements focus on prevention and visibility, using barcode or RFID scanning, standardized SOPs, packing verification, and