oheismyyntiä
Oheismyyntiä, which translates to "ancillary sales" or "add-on sales" in English, refers to the practice of selling additional products or services to a customer who is already in the process of purchasing a primary good or service. This strategy aims to increase the overall transaction value and enhance the customer's experience by offering complementary items they might need or desire.
In retail environments, oheismyyntiä can manifest as suggesting a case for a new phone, offering batteries
Effective oheismyyntiä relies on understanding customer needs and providing genuine value rather than aggressive upselling. It