käyttäjätiedustelut
Käyttäjätiedustelut, often translated as user intelligence or customer insights, refers to the systematic collection and analysis of data about users or customers. This process aims to understand user behavior, preferences, needs, and motivations. The goal is to gain actionable insights that can inform product development, marketing strategies, customer service improvements, and overall business decision-making.
The data for käyttäjätiedustelut can be gathered from various sources. These include direct feedback mechanisms like
Effective käyttäjätiedustelut requires a clear methodology and appropriate tools for data collection, processing, and analysis. Ethical