cashers

Cashers are workers who handle cash transactions and manage cash flow in various service settings. The term covers personnel in retail stores, restaurants, convenience outlets, banks, and other institutions where money changes hands. In retail and hospitality, the common title is cashier; in financial institutions the role is often called a teller. Cashers perform a range of duties including processing purchases, accepting cash, giving change, handling credit and debit card payments, and issuing receipts. They may also process refunds, void transactions, and balance their cash drawer at the end of a shift. Accurate record-keeping and attention to detail are essential to prevent disparities and maintain cash integrity.

Key skills include numeracy, customer service, honesty, reliability, and the ability to work under pressure. Training is typically on the job and covers cash handling policies, counterfeit detection, safe operating procedures for equipment, and privacy rules. In banks, tellers may undergo more formal training and compliance checks, including anti-money-laundering procedures and know-your-customer requirements.

Technology and processes: cashers use point-of-sale systems, cash drawers, coin dispensers, and sometimes cash recyclers; they may use counterfeit detection tools and camera surveillance. Security is a consideration, with procedures for securing cash during transfers and after hours.

Employment context: roles are common in consumer-facing industries, with varying hours and shift patterns. Career progression can lead to supervisory roles, cash office positions, or specialized roles in risk and compliance within larger organizations.

See also: cashier, teller, cash handling, point-of-sale, counterfeit detection.