asiakastietojärjestelmiin
Asiakastietojärjestelmiin, often abbreviated as CRM (Customer Relationship Management) systems in English, are software applications designed to manage and analyze customer interactions and data throughout the customer lifecycle. The primary goal of these systems is to improve business relationships with customers, assisting in customer retention and driving sales growth.
These systems typically store customer information such as contact details, purchase history, communication logs, and service
Key functionalities of asiakastietojärjestelmiin often include contact management, sales forecasting, marketing automation, and customer service tracking.
The implementation of an asiakastietojärjestelmä can lead to improved customer satisfaction, increased sales efficiency, and better