arbeidsprestatie

Arbeidsprestasjon, or work performance, is the extent to which employees achieve the expected results of their role. It includes not only the quantity of work but also the quality, accuracy, timeliness, and consistency of outcomes, as well as the ability to respond to new tasks and collaborate with others.

Key aspects used to describe arbeidsprestasjon include productivity, quality, reliability, initiative, problem solving, teamwork, and safety compliance. In different sectors, sector-specific standards may apply, such as safety procedures in manufacturing or regulatory compliance in healthcare.

Measurement and evaluation: Employers commonly use performance appraisals, objective metrics (output, error rate, cycle time), and feedback from supervisors, peers, and customers. Many organizations combine formal reviews with ongoing coaching, goal-setting (KPIs), and development plans. The use of multiple sources of information helps to form a more complete picture of arbeidsprestasjon and reduce bias.

Determinants and impact: Individual factors (skills, health, motivation), job design (clear expectations, autonomy, feedback), and organizational context (leadership, culture, resources) influence arbeidsprestasjon. Adequate resources, fair processes, and ethical considerations are important for accurate assessments. Outcomes of arbeidsprestasjon include development opportunities, promotions, compensation decisions, and workforce planning, as well as insights for process improvement and organizational learning.

See also: Job performance, Performance management, Human resources management, Productivity.