Toimitusjakso

Toimitusjakso is a term used in logistics and supply chain management to describe the time interval from the start of a delivery process to the completion of the delivery to the customer. The starting point can vary by context: it may begin with order confirmation, order receipt, or shipment departure, and end when the goods are handed over to the customer or when delivery is completed in the receiving location. The concept is applied to both manufacturing and retail operations to evaluate fulfillment speed and reliability.

A typical toimitusjakso comprises several components: order processing time, production or assembly lead time, picking and packing, transportation time, and last-mile delivery. Depending on the sector, some steps may be split into sub-elements or merged with broader lead-time calculations. In B2B settings the period often starts at order confirmation, while in B2C contexts it may begin at payment or order placement.

Measuring and using the metric involves tracking the duration in days or hours, and analyzing averages, medians, and the share of deliveries made within promised windows. It is commonly reported in ERP or warehouse management systems and used for capacity planning, setting customer delivery promises, supplier evaluation, and benchmarking performance.

Several factors influence toimitusjakso, including production capacity, supplier lead times, inventory levels, transportation mode, distance, customs procedures, weather, holidays, and demand variability. While related to lead time and toimitusaika, the term emphasizes the total duration from initiation to delivery and is a key input for service level targets and continuous improvement efforts.