Sensesguest

Sensesguest is a term used in hospitality technology and immersive experience design to describe a guest whose sensory preferences and responses are recorded and used to tailor a service environment. The concept centers on multisensory experiences—sight, sound, touch, scent, and temperature—and aims to align environmental cues with an individual's comfort and engagement levels. In practice, sensesguest involves consent-based data collection and the real-time adaptation of settings in spaces such as smart hotels, museums, or event venues.

Originating in discussions of ambient intelligence and personalized experiences, sensesguest signals a shift from generic service to individualized sensory environments. It is a portmanteau of senses and guest, signaling the goal of making environments responsive to a person rather than to a standard profile.

Implementation typically relies on room sensors, wearable devices, mobile apps, and artificial intelligence to map a guest’s sensory profile and adjust factors such as lighting, temperature, acoustics, aroma, or haptic feedback. Data collection is framed around temporary guest profiles for a single visit or kept for a limited period, with emphasis on transparency and user control.

Ethical considerations include privacy, data retention, and potential bias in sensor interpretation. Responsible use stresses data minimization, clear opt-in mechanisms, and options for guests to view, edit, or delete collected information. Robust governance and auditability are often cited as prerequisites for deployment.

Applications span hospitality, exhibit design, and experiential venues, where sensesguest is discussed as a means to enhance comfort and engagement. Critics caution against over-personalization, surveillance concerns, and the need for consistent privacy protections to maintain guest trust. See also sensory user experience, ambient intelligence, personalization, and data privacy.