Responsprocedur

Responsprocedur is a formal process used in organizations to define and document who is responsible for carrying out tasks, who has authority to approve actions, who must be consulted, and who must be informed. The aim is to create clear ownership, accountability, and decision rights across processes and activities, improving governance, efficiency, and compliance.

A typical responsprocedur covers scope, roles and responsibilities, decision rights, escalation paths, required approvals, and documentation. A common tool within the procedure is a responsibility assignment matrix, such as RACI or RASCI, which maps tasks to roles as Responsible, Accountable, Consulted, and Informed. The procedure may also include process maps, workflow descriptions, control points, and requirements for change management, incident handling, and compliance checks.

Implementation of a responsprocedur involves several steps: identifying the processes to govern, defining or validating roles and authorities, formalizing the responsibilities in a published document, and integrating the procedure with existing management systems. Training, access to necessary information, and record-keeping are typically specified, along with a schedule for reviews and updates to keep the assignment accurate as personnel and processes change.

Benefits of establishing a responsprocedur include clearer ownership, reduced task duplication or gaps, improved decision-making, and enhanced audit readiness. It is commonly aligned with broader governance and management standards, such as ISO 9001 for quality management or ISO/IEC 27001 for information security, and can support incident response, risk management, and compliance efforts.

Examples of use include IT service management, safety operations, and project governance, where specific roles are designated for task execution, approval, consultation, and communication.