Prosesseiere

Prosesseiere is a role in business process management dedicated to the ownership and governance of a specific business process within an organization. The prosesseiere holds end-to-end accountability for the process, from design and documentation to operation, measurement, and continuous improvement, ensuring that the process delivers its intended value in line with strategic goals.

Key responsibilities include defining the process objective and scope, approving process maps and procedures, and establishing performance measures and targets. The prosesseiere monitors process performance, drives improvement initiatives, authorizes changes, and ensures the accuracy and accessibility of process documentation. They oversee risk and compliance related to the process, manage data quality, and coordinate training and communication with process participants and stakeholders.

Typically there is a single owner per process, though larger organizations may distribute ownership across subprocesses or create a matrix of process roles (owner, steward, and manager). The prosesseiere liaises with process partners across functions, acts as the escalation point, and ensures alignment with regulatory requirements and organizational policies. In practice, the role is closely connected to standards such as business process management, process governance, and value stream mapping.

Etymology and usage: the term combines elements meaning process and owner, and is used in several European management contexts, especially in Scandinavian and German-language environments. The exact scope and authority of a prosesseiere can vary by organization, but the core expectation is clear accountability for end-to-end process performance.