Palvelutilat

Palvelutilat refers to spaces within a building that are designated for service functions that support the use and operation of the facility. The term is used in Finnish planning, architecture and real estate to describe non-residential spaces that are not meant for living or purely storage, but that enable service delivery, administration, maintenance and customer interaction. Palvelutilat can occur in new or existing buildings and can be part of office complexes, shopping centers, hospitals, schools, residential complexes with shared services, or municipal facilities. They are typically distinct from living spaces and from technical or mechanical rooms.

Typical components include reception or customer service areas, lobby and information desks, administrative offices, staff facilities such as changing rooms and kitchens, public restrooms, break rooms, cafeterias or vending areas, storage and stockrooms, mailrooms, loading docks, cleaning rooms, and utility or mechanical rooms. In mixed-use or multi-tenant properties, these spaces may be designated as common areas or non-residential units that serve several occupants.

Design and planning considerations focus on accessibility, safety, privacy, hygiene, and efficient circulation. Palvelutilat should be located to support flows of people and goods, with clear signage, appropriate ventilation, fire protection, and compliance with accessibility standards. In property management, they are often factored into leases or occupancy plans and may be owned by the building owner or administered as shared facilities by tenants.