Naumen

Naumen is a Russian software company that develops and implements enterprise software systems for organizations. The company focuses on solutions for customer relationship management (CRM), IT service management (ITSM), and business process management (BPM), among others. Its offerings typically include proprietary software suites, custom software development, systems integration, and cloud or managed services.

Naumen serves customers across several sectors, including telecommunications, government, finance, manufacturing, and retail. The company works with large and mid-sized enterprises and operates through a network of offices and partner channels in Russia and other countries in the region. Its projects often involve modernization of IT infrastructure, integration with legacy systems, and the deployment of scalable, enterprise-grade solutions.

The technology approach associated with Naumen emphasizes modular, interoperable platforms designed to support service-oriented and customer-facing operations. Emphasis is placed on data security, reliability, and the ability to deploy both on premises and in the cloud. In addition to product development, the company provides professional services such as consulting, implementation, training, and ongoing support.

Naumen’s position in the market rests on delivering integrated software ecosystems that combine CRM, service management, and business process capabilities with customizable workflows. As with many enterprise-focused IT firms, it pursues growth through product enhancements, partnerships, and expanding its footprint in regional and international markets.