Leveringpunktlighet

Leveringpunktlighet is a term used in logistics and supply chain management to describe the degree to which deliveries occur at the agreed time and location. It measures the reliability of delivery schedules across suppliers, manufacturers, and logistics providers, and is often considered alongside cost and quality in performance assessments.

A common metric is the on-time delivery rate (OTD), defined as the proportion of deliveries that arrive by the promised date or within a defined arrival window. Some organizations also monitor the perfect order rate, which combines on-time delivery with accuracy of order contents, correct documentation, and successful fulfillment of all order requirements. Calculations typically treat deliveries as on-time if they arrive within a tolerance period around the due date, while early or late deliveries are counted accordingly.

Data sources for leveringpunktlighet include enterprise systems such as ERP, transportation management systems (TMS), warehouse management systems (WMS), and carrier tracking data. Data quality, time synchronization, and clear définition of due dates or promised dates are essential for meaningful measurement.

Factors influencing leveringpunktlighet include variability in supplier lead times, demand forecasting errors, transit disruptions, capacity constraints, weather, and customs or regulatory delays. Industry benchmarks vary by sector, product type, and geography, so targets are often company-specific.

Improving leveringpunktlighet involves improving forecast accuracy, stabilizing supply networks, implementing contingency plans, enabling real-time visibility, optimizing routes, and collaborating with suppliers on performance targets and penalties. Limitations include data fragmentation, multi-echelon complexities, and changes in service levels or contract terms.