KPIkal
KPIkal is a framework for synthesizing multiple key performance indicators into a single composite score to support organizational decision making. It seeks to provide a holistic view of performance across financial, customer, internal process, and learning and growth dimensions while preserving comparability across units and over time.
The methodology involves identifying the relevant KPIs, normalizing data to a common scale, assigning weights, and
Variants of KPIkal range from a straightforward composite score to a multi-layered structure with sub-indices for
Applications of KPIkal include performance dashboards, strategic planning, resource allocation, and performance evaluations. The approach is
Limitations and governance considerations accompany KPIkal. Subjectivity in weighting, data quality and availability, and the risk
Related concepts include key performance indicators, the balanced scorecard, multi-criteria decision analysis, and time-series smoothing techniques.