ITteam
ITteam is a term used to describe the information technology team within an organization, responsible for planning, delivering, and sustaining technology services and systems. It may be a formal department or a cross-functional group, sometimes provided by external vendors in a managed service arrangement.
Core duties include maintaining the IT infrastructure (networks, servers, storage, endpoints), deploying and maintaining software, providing
Roles commonly found in an ITteam include IT manager or director, systems administrator, network engineer, cybersecurity
Operations typically follow service management principles such as ITIL, with processes for incident, problem, change, and
Performance is measured by metrics like system uptime, mean time to restore service (MTTR), incident resolution