HRmetriek

HRmetriek is the set of quantitative measures used to assess the performance and impact of human resource management within an organization. It involves collecting data on employees and HR processes, analyzing trends, and reporting findings to support strategic decision-making, resource allocation, and operational improvement.

HR metrics are applied across recruitment, development, engagement, retention, and workforce planning. They aim to translate people-related information into actionable insights, enabling managers to diagnose issues, benchmark performance, and monitor progress toward organizational goals.

Common HR metrics include turnover rate, time to fill, cost per hire, absenteeism, employee engagement scores, training effectiveness or return on investment, retention rate, internal promotion rate, headcount, diversity and inclusion indicators, and overtime hours. Metrics are often grouped into staffing, development, engagement, and well-being categories to reflect different HR priorities.

Data are sourced from HR information systems, payroll, applicant tracking systems, performance management tools, and periodic employee surveys. Good HR metriek requires clear definitions, consistent data collection, data quality controls, and appropriate privacy protections. Benchmarking against internal targets or external standards helps place results in context, while avoiding vanity metrics that do not drive improvement.

Implementation considerations and governance: Selecting metrics should align with business strategy and stakeholder needs. Metrics can become misleading if they focus on counts rather than outcomes. It is essential to ensure data quality, assign ownership, protect employee privacy, and review metrics regularly. Integrating HR metriek with broader business analytics supports cohesive decision-making. See also: HR analytics, people analytics, workforce planning.