Eskalationsnivåer
Eskalationsnivåer refers to a structured approach for managing and resolving conflicts, disputes, or critical situations. It outlines a series of steps or stages, each representing an increasing level of intensity or intervention required to address a problem. The core idea is to start with the least intrusive and simplest methods and gradually escalate the response if the situation does not improve or worsens.
These levels are typically defined within organizations, such as businesses, customer service departments, or even in
The purpose of employing escalation levels is to ensure that issues are addressed efficiently and effectively,