wayfor

Wayfor is a cloud-based platform for route planning, dispatch, and field-operations management. It helps businesses in logistics, delivery, and field services optimize vehicle routes, assign tasks, and monitor performance in real time. The system integrates traffic data, service windows, vehicle capacities, and driver availability to produce efficient schedules and dynamic routes.

Wayfor emerged from a software development effort focused on optimization algorithms. The product entered beta in the late 2010s and became generally available in the early 2020s, with customers across manufacturing, retail, and service sectors. The platform has since expanded to include a mobile driver app, a dispatcher dashboard, and APIs for integration with ERP, CRM, and other enterprise systems.

Key features include real-time routing with traffic-aware ETA, multi-stop fleet optimization, task management, and dynamic re-assignments. It supports capacity constraints, service time windows, and service-level agreements, and provides analytics dashboards, historical reports, and route simulations for planning.

Data handling emphasizes privacy and security, with access controls, audit trails, and configurable data retention. The platform offers deployment in the cloud and options for on-premises or hybrid configurations to accommodate regulated environments.

Impact and reception vary by market. Proponents cite improvements in on-time performance and fuel efficiency, as well as better coordination between dispatchers and field crews. Critics note that achieving optimal results depends on data quality and may require effort to integrate with existing enterprise systems.