viestintäetiketti
Viestintäetiketti refers to the set of customary rules and guidelines that govern respectful and effective communication. Originating from the broader concept of etiquette, it specifically addresses verbal, non‑verbal, and written interactions in both personal and professional settings. The term is widely used in Finland and other Nordic countries, where clear, courteous language is valued as a cornerstone of social cohesion.
Key principles include active listening, use of appropriate tone, avoidance of slang or profanity in formal
In the workplace, viestintäetiketti supports collaboration by fostering trust and preventing misunderstandings. Guidelines often focus on
Organizations frequently incorporate viestintäetiketti into training programs, emphasizing its role in brand image, employee morale, and