nyresupport

Nyresupport is a cloud-based customer support platform developed by NyreTech. It provides ticketing, live chat, a knowledge base, and automation to manage inquiries across multiple channels. Targeted at small and midsize businesses, the service emphasizes localization with interfaces in Norwegian and English.

The product originated as an internal tool to unify support workflows and was released in 2017. It has since expanded to include omnichannel messaging, AI-assisted routing, and integrations with common CRM and e-commerce platforms.

Key features include a multichannel ticketing system, live chat, automation rules, a searchable knowledge base and self-service portal, analytics dashboards, API access, and security features such as role-based access control and encryption. It supports GDPR-compliant data handling.

Nyresupport is offered as a software-as-a-service with data hosted in EU regions. It provides scalable plans for various business sizes and offers onboarding, training, and migration support from NyreTech.

Industry feedback notes strong localization and straightforward setup for basic use, with solid integrations. Some users report complexity in advanced configurations and occasional UI latency during high load. Overall, it is positioned as a competitive option in the mid-market helpdesk software space.