laatuperiaatteita
Laatuperiaatteita are fundamental guiding principles that organizations should follow to achieve and maintain high quality in their products, services, and processes. These principles are often seen as the bedrock of effective quality management systems. While specific frameworks may have slightly different articulations, common themes emerge. One core principle is customer focus, emphasizing the importance of understanding and meeting customer needs and expectations. Another key principle is leadership, highlighting the role of top management in establishing direction, creating an environment for quality, and driving improvement.
Engagement of people is also crucial, recognizing that individuals at all levels contribute to value creation