klantdossier
Klantdossier is a term used in Dutch- and Flemish-speaking business contexts to describe a client dossier, a compiled file containing information about a customer or client kept by an organization to manage the business relationship. The word combines klant (customer) and dossier (file), and it is used across sectors such as banking, retail, professional services, and regulatory compliance.
Contents typically include identification data (name, contact details, company affiliation), account information (contracts, billing history, service
Purpose and use: to deliver customer service, support sales and marketing, manage risk, and demonstrate regulatory
Formats range from digital records in customer relationship management systems to physical files. Shared access is