jegykezel

Jegykezel is a Hungarian term referring to the processes and technologies used to issue, manage, and validate tickets for events, transportation, and services. The word combines jegy (ticket) and kezelés (management). In practice, jegykezel encompasses sales channels, ticket validation at entry, and revenue reconciliation. A jegykezelő rendszer is a software platform that automates these tasks and often integrates with point-of-sale terminals, online shops, and access control hardware.

Key functions include: ticket issuance through online portals, mobile apps, or on-site kiosks; ticket validation at entry using barcodes, QR codes, or RFID; seating and admission control; refunds, exchanges, and cancellation policies; and reporting of sales, attendance, and fraud prevention. Modern jegykezel systems support multiple ticket types (general admission, reserved seating, timed entry), dynamic pricing, and price discrimination across channels, while maintaining compliance with tax, consumer protection, and data privacy regulations.

Technologies involved include digital tickets stored on smartphones or smart cards, barcode or QR scanning, RFID/nfc chips, and offline operation modes for venues with poor connectivity. Security features may include anti-counterfeiting measures, tamper-evident tickets, and secure authentication of users and devices.

Common contexts for jegykezel are cultural events (concerts, theatres), sports competitions, public transport, museums, and theme parks. Effective jegykezel reduces lines, improves customer experience, and enhances revenue control, while requiring ongoing maintenance, user support, and data governance.