etiquetes

Etiquettes refers to the sets of social norms and rules that guide appropriate conduct in different situations. It is not a single codified system but a collection of expectations reflecting cultural norms, and it can vary widely across contexts, regions, and historical periods. Etiquette covers a range of domains, including social behavior (greeting, introductions, courtesy), dining etiquette (table manners, use of utensils, seating order), business etiquette (communication style, punctuality, dress code), ceremonial or protocol etiquette (rank, precedence, formal events), and online etiquette or netiquette (tone, privacy, respectful conduct in digital spaces).

The term originates from the French etiquette, meaning a label or tag, and it entered English to denote acceptable rules of conduct. Over time, etiquette manuals and guides helped standardize certain expectations, though many rules remain culturally contingent and open to interpretation. In today’s interconnected world, etiquette evolves with technology and globalization, leading to shifts in what is considered polite or appropriate. For example, online etiquette emphasizes respectful communication and digital hygiene, while dining or business etiquette may adapt to multicultural workplaces.

Etiquette serves several functions: it can facilitate smooth social interaction, reduce conflict, and signal respect and consideration for others. At the same time, it can reinforce social hierarchies or exclude those unfamiliar with a culture’s norms. Critics argue that rigid codes risk rigidity and exclusion, while supporters view etiquette as practical guidance for courteous interaction. Guides and training on etiquette are common in workplaces, diplomacy, hospitality, and multicultural settings, emphasizing context, audience, and cultural sensitivity.