WebChats
WebChats are web-based real-time messaging interfaces that run in a standard web browser and allow users to send and receive messages without installing a dedicated client. They are commonly used as customer-support widgets on websites, integrated into web applications for team collaboration, or provided as standalone chat experiences. WebChats rely on a combination of client-side code and server-side services to route messages, manage presence, and store history.
Technologies and architecture often involve bidirectional communication protocols such as WebSocket, or fallback methods like HTTP
Key features commonly found in WebChats include real-time messaging, group chats, typing indicators, read receipts, message
History and evolution reflect a shift from simple AJAX chat to browser-native, cross-device experiences that integrate