Servicekatalogeja
Servicekatalogeja refers to a structured compilation of information about the IT services offered within an organization, primarily used in the field of IT Service Management (ITSM). The term combines the German noun “Servicekatalog” (service catalog) with a suffix that denotes a specific, often localized instance or extension of the catalog concept. In practice, a servicekatalogeja serves as a master list that describes each service’s purpose, scope, and associated service levels, thereby bridging the gap between IT departments and business stakeholders.
Key characteristics of a servicekatalogeja include detailed service definitions, eligibility criteria, pricing models, and contact procedures.
The benefits of maintaining a servicekatalogeja are manifold. It promotes transparency, enabling stakeholders to clearly understand
Industry guidelines, such as ITIL, recommend that a servicekatalogeja be living documentation, continuously updated to reflect