Reisemanagement

Reisemanagement, or travel management, refers to the planning, procurement, and administration of an organization's business travel and related activities. It covers policy development, supplier relationships, booking and itinerary management, expense processing, and compliance with corporate and legal requirements. The aim is to balance traveler needs with cost control, risk management, and organizational objectives.

Key components include travel policy design and enforcement; supplier management with airlines, rail, hotels, car rental, and ground transport; booking tools and approval workflows; and expense management including corporate cards and reimbursement processes. Duty of care and traveler safety are central, with risk assessment, travel advisories, and incident response integrated into processes.

Technologies commonly used are travel management systems (TMS) or integrated T&E platforms, corporate credit programs, and expense analytics. Data from bookings and expenses can be linked to HR and finance software to support budgeting, policy compliance, and reporting on spend by department or region. Mobility and traveler experience are increasingly prioritized through mobile apps and real-time notifications.

Outcomes of effective Reisemanagement include reduced travel costs, improved compliance with policies, optimized traveler experience, and enhanced visibility into spend. Challenges include policy adherence, supplier negotiation, data privacy, and regulatory compliance across regions. Sustainability considerations, such as carbon reporting and greener travel options, are becoming embedded in many programs.

In practice, Reisemanagement is implemented as a cross-functional discipline involving procurement, finance, HR, and risk management, with governance structures and metrics to monitor performance.